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- MELLEL CUSTOMER SERVICE FOR FREE
- MELLEL CUSTOMER SERVICE UPDATE
- MELLEL CUSTOMER SERVICE UPGRADE
- MELLEL CUSTOMER SERVICE LICENSE
If you already have a licenced copy of Mellel, then you just pay for an Update (an upgrade). Does the publicity imply that it will be cheaper to buy a new copy of Mellel NOW than to just update to Mellel 4.0 when it comes from my current copy? Marsilius wrote:Maybe someone can clarify.
MELLEL CUSTOMER SERVICE LICENSE
If you have a "lifetime upgrades" license then you can consider yourself a very lucky person and you'll be able to continue laughing and sipping your martini on the beach at your exclusive vacation resort while working with considerable ease on your latest manuscripts with Mellel. I'm afraid that at the moment we don't have a way to offer "pre upgrade" for the app store customers.ĥ.
MELLEL CUSTOMER SERVICE UPGRADE
If you bought Mellel more then two years ago - you will be able to purchase an upgrade when Mellel 4.0 is available. If you bought Mellel or Mellel Lite on the app store then if you bought Mellel less then two year ago - you'll be able to upgrade to Mellel 4.0 (outside the app store) for free. If your license is valid today but won't be when Mellel 4.0 - that is - if you bought Mellel before (at least) June 2015 (and you're not a "lifetime" customer) - Buy now and you'll get Mellel 4.0 at a reduced price with the same 2 years of juicy updates.Ĥ.
MELLEL CUSTOMER SERVICE FOR FREE
If you're a returning customer with an out of date license - you're in the same camp - upgrade now and you'll be able to use Mellel 3.5.3 now, upgrade to 4.0 for free and enjoy 2 years of free updates after that.ģ. Buy now and you'll be able to use Mellel 3.5.3 now, upgrade to 4.0 for free and enjoy 2 years of free updates after that.Ģ.
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If you're a new customer considering Mellel. If you're holding out on buying Mellel because Mellel 4.0 is coming soon - don't.ġ. The conclusion is: Buying Mellel now is a very good deal. Mellel's price, as well as the price of upgrades, will go up when Mellel 4.0 is released. Does that mean that if you buy now, and something (god forbid) causes us to delay Mellel 4.0 that you will receive less then two years of free updates after Mellel 4.0 is released? No! If you buy or upgrade now, you will receive 2 years of free updates starting from the release date of Mellel 4.0 and not from the date of purchase.Ĥ. Starting with Mellel 4.0 we will return to our old upgrade policy of giving you 2 years of updates for free. The license you buy or upgrade now will, of-course, work for Mellel 4.0.ģ. Let me mention again that Mellel 4.0 is not yet out, when we talk about "upgrade" or "buy" we mean upgrade your license or purchase a *license* which allow you to run the current version of Mellel (which is, at the time of this, Mellel 3.5.3)Ģ. I'll try to explain one more time, hopefully this will clarify things:ġ. I know all this is a bit confusing, I wish we had more power to give a simpler solution but I'm afraid the App Store restrictions really getting in the way of the simpler and sustainable solutions.
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Apple tried to make iCloud an exclusive feature for app store apps but they basically gave that up. Regarding iCloud, the retail version doesn't have the dedicated iCloud menu but if your using macOS 10.10 (Yosemite) or better then you can simply access your files via iCloud drive. Note that if you bought Mellel less then two years ago (Actually it will probably be longer then that) you may be eligible to upgrade to Mellel 4.0 outside of the store for free. Regarding the update from the app store to Mellel, at the moment there is no way to pre-purchase this. I must upgrade ASAP to Mellel 4.0 in the mellel site even if If bought mellel in the macApp store? When Mellel 4.0 will be out, the price will be raised and that is why we recommend not to wait on purchasing Mellel, if you buy Mellel now you will not only get it at the old price, but you will also be able to upgrade to 4.0 for free and, in addition to that, we will consider your purchase/upgrade as if you bought/upgraded to Mellel 4 on the day is came out (so your 2 years of free upgrades start when Mellel 4.0 is out). The iPad version will be a free upgrade for all current users.įinally, just to clarify - it seems that our messages regarding this are still confusing some - Mellel 4.0 is not *yet* out, it will be quite soon. I'm afraid that Apple doesn't offer any option for paid upgrades in the app store so upgrading outside of the store is the only option. Sergio - Regarding the app store, when Mellel 4.0 will be available we will offer a license conversion (if you bought Mellel less then two years ago) or a paid upgrade (for everybody else) from the app store version to the direct version. I'm quite sure this is a common practice and I can assure you that we never used nor ever will use this to invade your privacy.
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The phone number collection is a standard feature of the purchase process done by FastSpring and we actually had no say about this. Manu31 - I'm sorry to hear you feel that way.